Important Questions about Therapy Treatment

You can book an appointment in seconds using my easy online booking system, or, alternatively, schedule a massage via text message with the Acuity Scheduling link (available upon request). Once you’ve booked your appointment, a confirmation email will be sent to both of us.

See my services page for more information, but in brief there are three Unlockd treatments: Rest and Relaxation, Relief and Recovery, and a Couples Massage Workshop. These services use techniques such as deep tissue, Swedish, sports, and prenatal massage, and all of them can be customized to suit your individual needs.

You can choose a massage therapy treatment that lasts 60 minutes, 90 minutes, or 120 minutes. If once you begin your treatment you decide you’d like longer (as often happens!), you can choose to extend your treatment (as long as I have the availability).

Certainly! In fact, now that the health and morale benefits of having in-office massage therapy have been proven, this is a request I get more and more frequently. In order to tailor a plan that is perfect for your company, please get in touch with me on my Contact page and we can discuss options.

I accept all major credit cards through the handy and easy-to-use Square app. I also accept cash and Venmo payments.

You will receive your receipt either via email or via text message if you use the Square app

I do! You can either purchase a physical gift card or an email voucher (which must be printed out).

You will only be able to contact me directly before your appointment. Before then, feel free to leave any notes for me under the “Notes” section for your upcoming appointment.

To avoid a delay in your appointment, it’s especially important that you leave detailed instructions regarding directions to your address and parking details. Add any other details you think would be helpful, such as if you have stairs, etc.

Your appointment begins as soon as I arrive, so I simply ask that beforehand you clear a space so that your massage therapy treatment isn’t delayed. Then, I ask that you put all other responsibilities on hold. This is your time, so put your phone on silent, turn off the T.V., put the heating on if it’s cold, and make your treatment area a haven.

Then, all you have to do is relax…I will do the rest. I will bring a massage table, fresh linens, lotions, oils, music (though feel free to play your own!), and all supplies necessary to create the most therapeutic and relaxing session possible.

Some clients like to have a shower or bath before their appointment, and this is a great idea as the hot water can help relax your muscles in preparation for your treatment.

Please do let me know beforehand if you have any medical conditions that may be contraindicated by massage therapy. If you do have such a condition, I ask that you first consult a professional and provide a doctor’s note before your appointment. Failure to do so may result in me having to refuse to perform the service and full payment will be required.

If you have a nut allergy, please let me know so I can avoid nut-based oils.

Some clients prefer to leave their underwear on and some prefer to remove everything—it’s completely up to you and your level of comfort. I will, of course, be in a different room while you undress and won’t reenter until you’re positioned under the sheet. Rest assured that I am trained to drape the body to protect your modesty.

Please note, all Unlockd massage services are entirely therapeutic and non-sexual. Requests to be inappropriately uncovered will not be tolerated, and I have the right to leave without providing a treatment should the situation arise. You will be charged the full amount for your treatment in this instance, per my cancellation policy.

I do! During a couple’s massage, you and your partner will be massaged back to back. If you wish, a second massage therapist can be arranged so that you can be massaged alongside each other.

Absolutely! Just let us know when and where and how many guests you’ll have and I can give you a quote.

Unfortunately, I do not accept insurance. However, you may be able to submit a claim for the reimbursement depending on your insurance policy.

I understand that plans can change quickly, and with that in mind you can cancel your booking for free up to 4 hours ahead of your agreed appointment time.

In the unlikely event that plans change and you wish to cancel your booking closer to your appointment time, my cancellation policy is as follows:

Cancellation with less than 4 hours’ notice= $35 fee

Cancellation with less than 1 hours’ notice= $50 fee

If you cancel with less than 30 minutes notice, you will be charged the full amount of the massage.

Your satisfaction is important to me, and I strive to ensure that each and every client has the most satisfactory home massage therapy session possible. If for any reason you do not feel I reached that expectation, please send me your feedback within 3 days and I will do what I can to make it right. That is my promise to you.

Tipping is not required for treatments, but it is certainly appreciated!